Heuristic evaluation

Martha Corkery returned from a conference with a recommendation that we use a process of Heuristic Evaluation to refine and improve our courses in our new MSE graduate program. Independently, Brian Phipps, recommended a resource to support the development of brand usability that includes a section on: Heuristic Evaluation.

A usability evaluation method in which one or more reviewers, preferably experts, compare a software, documentation, or hardware product to a list of design principles (commonly referred to as heuristics) and list where the product does not follow those principles.

The site illustrates some important principles of usability and looks valuable for other approaches, too.